Refund policy

Refund and Cancellation policy

This Return and Refund Policy explains our procedures for handling returns and refunds.

Return Policy

1. Change of Mind

Please note that we don't accept returns or offer refunds if you change your mind or no longer want the product. We encourage careful consideration before placing an order.

2. Damaged or Defective Products

If your product arrives damaged or defective, we're here to help. Please follow these steps within 7 days of receiving your order:

Step 1: Contact Customer Support

reach out to us on Instagram @drip.overdose with the following:

• Your name
• Order number
• Unboxing video with no cuts and edits 
• Detailed description of the damage or defect

Our team will assist you promptly.

In such cases, we will send you a replacement or provide you with store credit. 

If you have any queries or require further assistance regarding our return and refund policy, please feel free to connect with us via mail or Instagram. We are here to help!